Fix your loan interest rate

To fix your loan interest rate, fill out Fixed Rate Authority form (PDF, 554KB) and return to customercare@advantedge.com.au

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Use FHOG and other Government Grants

To use First Home Owner's Grant and other Government grants for payment towards construction costs, fill out Authority to use FHOG and other government grants (PDF, 98KB) for payment towards construction costs and return to Advantedge.fhog@advantedge.com.au

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Client Request Forms – Accessing Redraw

How to access redraw:

Option-1 : Login to Starnet for once off, re-occurring and Fast redraws

Click on Account Details > Click Redraw > Enter amount and date > Click Submit

Option-2 : Through Form for once off and re-occurring redraws

To access your redraw through form, fill out Client Request Forms Redraws and Transfers (PDF, 59KB) and return to customercare@advantedge.com.au

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Client Request Forms – Transferring Funds

How to transfer funds:

Option-1 : Login to Starnet for once off, re-occurring and Fast redraws

Clink on account details > Go to Payments > Click on Transfer > Enter amount and date > Click Submit

Option-2 : Through Form for once off and re-occurring redraws

Fill out Client Request Forms Redraws and Transfer (PDF, 59KB) and return to customercare@advantedge.com.au

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Nomination for one or more borrower Regarding Notices and documents

To nominate one or more borrower to receive correspondence on behalf of another borrower/guarantor, fill out Nomination Form (PDF, 163KB) and return to customercare@advantedge.com.au

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Request Drawdown for a Construction Progress Payment

To request a drawdown for a construction progress payment, please sign the Builders Invoice and email to advantedge.construction@advantedge.com.au

To use redraw funds for a construction progress payment, Fill out Client Request Forms Redraws and Transfer (PDF, 54KB) and return to customercare@advantedge.com.au

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Update contact details

To update contact details, fill out Update Contact Details Form (PDF, 555KB) and return to customercare@advantedge.com.au

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Change Direct Debit Account Number

To change/update nominated account details, fill out Direct Debit Request Form (PDF, 176KB) and return to customercare@advantedge.com.au

For more information, please contact customer care on 1300 300 989.

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