Your loan has migrated to NAB

Your Advantedge home loan was transferred to NAB on 17 October 2026.  NAB refers to it as a NAB Tailored Home Loan and is managed by NAB.

Following the RBA’s decision on 29 September 2026, variable rates for existing Advantedge home loans increased by 0.25% p.a. from Saturday 17 October 2026, when these loans migrated to NAB. You will be able to view your interest rate and repayments through NAB Internet Banking and the NAB app from 19 October 2026.

Some of the other key differences you will notice include:

How you access your loan

StarNet is no longer available. Your Internet banking has now changed to NAB Internet Banking and the NAB app.  You will need to register to use NAB Internet Banking and the NAB app.

Home loan account details

You’ve receive a new BSB and account number, which you’ll need to use for future payments and transfers.

NAB will never ask for your PIN, password or security codes; send an SMS or email link asking you to log in or update your credentials; or ask you to transfer money. If in doubt, use the NAB app or contact NAB using details on the official NAB website.

Home loan features and functionality

Some features may work differently under NAB. You may also have access to additional functionality available on your NAB Tailored Home Loans such access to offset if you have a variable rate loan and meet NAB’s requirements relating to offset.

How your home loan is serviced

Your loan is now serviced by NAB, with access to NAB contact channels and self-serve digital tools.

Looking for more information?

To find out more about your migration to NAB and your home loan, you can visit the NAB migration website.

If you’re looking for information out the migration process, these FAQs below cover common questions

Welcome to NAB Communications

In September, NAB sent you a welcome letter containing important information about the move to NAB. 

The letter included:

  • Your NAB ID, unless you already have one.
  • Your NAB Tailored Home Loan account details.
  • Information about your interest rate following the move to NAB.
  • Instructions on how to register for NAB Internet Banking and the NAB app.
  • Information about your home loan features, including such as offset arrangements and redraw.

Important information about your Terms and Conditions

In August, we sent you a letter:

  • confirming that your loan will migrate on to NAB’s systems on 17 October 2026 and will be referred to by NAB as a NAB Tailored Home Loan; and
  • enclosing a notice of a change, explaining how your loan terms and conditions will change on the migration.

For loans where the lender is AFSH Nominees Pty Ltd or NAB Limited, we provided this notice of change:

1. Notice of Changes to your Loan Contract Terms and Conditions - this explains what the changes are and how these changes will affect your loan/s

2. Home Loan General Terms - These are your booklets of varied terms which also include an Addendum setting out how the general terms operate in a different way for your home loan/s. 

For loans where the lender is Perpetual Trustees Victoria Limited, we provided this notice of change:

3. Notice of Changes to your Loan Contract Terms and Conditions - this explains what the changes are and how these changes will affect your loan/s

4. Home Loan General Terms - These are your booklets of varied terms which also include an Addendum setting out how the general terms operate in a different way for your home loan/s.