Managing your home loan account online is easy through our smart and simple platform, StarNet. You can access and control your home loan account from the comfort of your own home or while you’re out and about. All you’ll need is your computer, tablet or smart phone.
Most people know a little about redraw, but not many understand exactly how it works or how it can benefit them. Watch this short video to better understand how redraw works and how it can benefit you.
If it’s your first time logging into StarNet, you’ll need to activate your account. Before you get started you’ll need your StarNet login ID which can be found in your welcome letter.
You can also view our Loan Contract Terms and Conditions booklet with Direct Debit Request Service Agreement (PDF, 354KB) or if you have signed your contract after 23rd October 2023 please refer to your relevant Loan Contract Terms and Conditions booklet with Direct Debit Request Service Agreement 0923 (PDF, 363KB) for more information.
Learn how we’re putting you at the centre of how we design and distribute our products with our Target Market Determinations (PDF, 139KB).